FAQs
You've got questions, we've got answers! If you can't find what you're looking for, please email us at hello@bloomersintimates.com.
Shipping & returns
Orders are typically processed and shipped within 1 to 2 business days. As soon as your order ships, we will send you tracking information.
All US orders ship FREE of charge via USPS Ground Advantage™ service.
Yes we do! We offer international shipping to most countries across the globe via USPS and DHL. Shipping costs and duties are calculated and collected at checkout.
Delivery times for international orders range from 10 to 18 business days, depending on the shipping service selected. In some instances, international delivery can take up to 6 weeks.
Please note that, for returns, international customers must arrange and cover the cost of their own return shipping.
We want you to be happy with your Bloomers. That's why we'll accept returns within 30 days from when your order arrives.
To be eligible for a return, your item must be in the same condition you received it - unworn (of course!), with all tags attached, and in the laundry bag packaging. To help ensure your order is eligible for a return, we recommend trying on your Bloomers over a pair of underwear or pantyhose. We reserve the right to refuse returns that show any signs of wear.
To start a return, contact our Customer Care department at hello@bloomersintimates.com with your order number or the email address you used to make the purchase. We’ll then email you a return shipping label, as well as instructions on how and where to send your package. Returns must be postmarked within 7 days of your return request in order to receive a refund.
For domestic orders: If you use the return label we provide, a $7 shipping charge will be deducted from your refund.
For international orders: International customers must arrange and cover the cost of their own return shipping.
Please note:
- All return requests must be initiated through our Customer Care department. Returns not initiated through Customer Care may be donated or discarded, and won’t be eligible for a refund or exchange.
- Returns of 4 or more items will incur a 15% processing fee. Alternatively, you can request a free exchange or store credit.
- If you do not return the laundry bag, an additional $3 fee will be deducted from your refund.
- If you received a free item with your purchase, it must be sent back with your return to be eligible for a refund.
- Returns of orders placed during our “Buy 3, Get 1 Free” sale will forfeit the promotion.
- Sale items are final sale and non-refundable.
Refunds will be credited to the original form of payment. Please note, original shipping fees are non-refundable.
We have extended our return window for the holidays! Orders placed from 11/1-12/25/24 may be returned or exchanged through 1/15/25 or 30 days post-purchase, whichever is later.
To ensure your order is eligible for return or exchange, your item must be in the same condition that you received it, unworn (of course), with all the tags still attached.
If you are returning a gift you received, we will issue store credit in the form of an e-gift card or we can process a free exchange. Rest assured that the person who purchased your gift will not be notified of the return.
To start a return, contact us at hello@bloomersintimates.com and provide us with your order number or, if you are returning a gift, the name of the person who purchased your gift.
Not your size? Not your problem! We offer free exchanges on unworn items so you can find your perfect pair of Bloomers. To help ensure your order is eligible for an exchange, we recommend trying on your Bloomers over a pair of underwear or pantyhose.
To start an exchange, contact us at hello@bloomersintimates.com with your order number or the email address you used to make the purchase. We’ll then email you a free return shipping label, as well as instructions on how and where to send your package. As soon as we receive your order at our warehouse, we will ship your preferred size Bloomers. Easy peasy.
To start a return, contact our Customer Care department at hello@bloomersintimates.com with your order number or the email address you used to make the purchase. We’ll then email you a return shipping label, as well as instructions on how and where to send your package.
For domestic orders: If you use the return label we provide, a $7.00 shipping charge will be deducted from your refund.
For international orders: International customers must arrange and cover the cost of their own return shipping.
All return requests must be initiated through our Customer Care department. Returns not initiated through Customer Care may be donated or discarded, and won’t be eligible for a refund or exchange.
Refunds will be credited to the original form of payment. Please note, original shipping fees are non-refundable.
If you need assistance with your exchange or return, please contact us at hello@bloomersintimates.com or call us at 1-860-552-7580.
Our Customer Service hours are 9am to 5pm EST, Monday through Friday.
Product information
We currently carry sizes XS to 3XL in our undies, and XS to XL in our loungewear and bralettes.
To view products by size, click here and browse or sort by your preferred size.
Shopping for underwear on the internet can be hard, we know. That's why we've created an easy-to-follow panty fit guide so that you can find your perfect pair. Start with the size chart below and then click HERE to open our fit guide.
The Pantyloons inseam varies by size and ranges from about 6.4 inches for size XS to slightly over 8 inches for size 3XL.
We currently offer 4 different styles of panties - Her Highness Briefs, Le French Cut Briefs, Pantyloon® Slip Shorts and Knickerboxers Boyshorts.
Her Highness Briefs are our classic high-waisted briefs. They provide full rear coverage with light support, while staying in place (no annoying ride up!). Also available in leakproof.
Le French Cut Briefs are our tres chic take on high cut undies. The high cut design accentuates and elongates legs, with full rear coverage for maximum comfort. They're ooh la la lovely!
Pantyloon® Slip Shorts are the perfect under dress shorts and have a long inseam to prevent thigh chafing. They are high-waisted for a smooth silhouette and provide full thigh coverage to protect your skin. Also available in leakproof.
Knickerboxer Boyshorts have a mid-to-high rise and a more casual fit, while offering a hint of cheekiness. The stretchy lace waistband makes these boyshorts the perfect undies for lounging and exercising.
All 4 styles are made from soft, 4-way stretch lace and feature a scalloped edge to eliminate visible panty lines.
Our SneezeProof gusset can absorb up to 1 teaspoon of liquid. It's soft, lightweight and PFAS-free!
Fabric & care
Take care of your pair by turning them inside out and placing them in our reusable mesh laundry bag. Machine wash on gentle with like colors. Do not machine dry as it will ruin the stretch lace. Line dry and have a bootyfull day!
Queen’s Lace has a floral pattern within the lace that's inspired by romantic wildflowers and fit for a, well, you know.
Cougar Lace has an animal pattern within the lace and is designed for strong, fierce women who know what they want and aren't afraid to pounce.
Both the Cougar and Queen's Laces have our proprietary Laceticity™ 4-way stretch and
scallop-edge detail.
Our stretch floral lace is made from 82% Nylon and 18% Spandex.
Our stretch cougar lace is made from 80% Nylon and 20% Spandex.
The gusset on all our products is made from 100% cotton.
Our moisture wicking underwear is made from lace composed of 80% nylon/20% spandex with a gusset composed of 89% polyester/11% spandex.
Our Tiara Lace Bralette is made from lace that's 80% nylon/20% spandex and lined with fabric that's 88% Lenzing™ modal/12% Lycra®.
Website & communications
We always announce our newest launches via email and on social media.
You can sign up for emails below or follow @bloomersintimates on Instagram or Facebook.
To create your account and access your order history, click here and sign up using the email you used to place your orders.